1200 Privacy Policy — How Your Data Is Protected
At 1200, we take the protection of our Malaysian users' personal information seriously. This page clearly outlines the types of data we collect, how it is used, and your rights as a user of our platform.
What Information Do We Collect from You?
During registration, we collect your username, email address, phone number, and encrypted password. This information is used to verify your identity and keep your account secure during every login session on the 1200 platform.
We automatically record your device type, phone model, operating system, browser type, IP address, and language settings. This data helps us optimise how the platform displays on your device and detect any unauthorised access attempts on your account.
All deposits and withdrawals are processed in Malaysian Ringgit (RM) via channels such as FPX and DuitNow. Transaction records are retained for financial statement purposes and compliance with local financial regulations. Card numbers and other sensitive payment details are not stored directly by 1200.
We record activity within the platform such as games played, bets placed, session duration, and pages visited. This data is used to improve the user experience, recommend relevant content, and monitor gaming behaviour for security purposes.
How Is Your Information Used?
Data collected by 1200 is used solely for platform operations and improving the user experience. Specifically, your information is used to:
- Verifying user identity during login and financial transactions.
- Processing deposits and withdrawals in MYR securely and efficiently.
- Sending account-related notifications, security alerts, and important platform updates.
- Analysing usage patterns to improve platform performance and the overall user interface.
- Detecting and preventing fraud, account misuse, or suspicious activity.
- Complying with applicable legal requirements and financial regulations in Malaysia.
We will not use your data for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies — What You Need to Know
1200 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies allow the platform to remember your language preference, login session, and display settings so you do not have to reconfigure them each time you access the platform.
We use two categories of cookies. The first are session cookies, which are automatically deleted when you close your browser — these keep you logged in during an active session. The second are persistent cookies, stored for a longer period to remember your preferences and settings. You can manage or delete cookies at any time through your browser settings, though some platform features may not work as intended if cookies are fully disabled.
Data Storage, Security & Third-Party Sharing
How Your Data Is Kept Secure
All user data is stored on servers protected by 256-bit SSL encryption and multi-layered access controls. We carry out regular security procedures including audits, penetration testing, and real-time monitoring to ensure no unauthorised access occurs. Data retention periods are determined by operational needs and compliance with Malaysian law.
Sharing Information with Third Parties
1200 does not sell or rent users' personal data to any third party for commercial purposes. Data may be shared only in the following circumstances: with licensed payment processors to facilitate your RM transactions, with Malaysian regulatory authorities where required by law, or with technical service providers bound by strict confidentiality agreements with us.
Your Rights as a User of This Platform
As a registered 1200 user, you have full rights over your personal data. These rights include:
You may request a copy of all personal data we hold about you at any time by contacting our support team.
If any of your personal information is inaccurate or out of date, you have the right to request a prompt correction through your account settings or by contacting customer support.
You may request account closure and deletion of your personal data, subject to minimum retention requirements mandated under Malaysian financial laws.
To exercise any of the rights above, please reach out to the 1200 support team by email at [email protected]. We will process every request within a reasonable timeframe and keep you informed of the action taken.
Policy Updates & How to Contact Us
1200's Privacy Policy may be updated from time to time to reflect changes in legislation, technology, or our operational practices. When significant changes are made, we will display a clear notice on the platform's homepage and update the policy's effective date.
We encourage you to review this page periodically to stay informed about how your data is managed. Continued use of the platform after any policy changes take effect will be considered your acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us via:
- Support email: [email protected]
- Sections FAQ for general enquiries related to privacy and account matters.
Our team is available to assist you in Bahasa Melayu and will endeavour to respond to every enquiry within a reasonable timeframe.
Ready to Play with Confidence?
Your data is protected. Registration is free and deposits are made in Malaysian Ringgit. Join 1200 and enjoy a transparent, secure online entertainment experience built for Malaysian users.